Contact Us

We'd love to hear from you! Whether you have a question about our premium knitwear, need help with an order, or just want to say hello, feel free to get in touch.

Get In Touch

Email: sarah@knitshepherd.com

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM NZST
Saturday - Sunday: Closed

Location

Based in New Zealand, we ship nationwide with care and attention to every order.

Customer Service

For order inquiries, shipping questions, or product information, please email us and we'll respond within 1-2 business days.

For returns and exchanges, please refer to our Store Policy page.